These Terms pertain to the use of www.coffeecentre.com.au and the purchase of any goods from it.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms of Sale”). Coffee Centre reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time. We will not be providing notice to you, so please review these regularly. By using the website, you acknowledge that you have read and understood these Terms.

Any liability of Coffee Centre or their agents in connection with goods or services supplied by us to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Coffee Centre limited to:

1. In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods.

2. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

The information contained on the website is provided in good faith. To the best of Coffee Centre's knowledge, the information is accurate, current and honest. However, Coffee Centre and any of their directors, officers, employees, consultants or shareholders (“Coffee Centre's associates”) do not make any representation or warranty as to the accuracy or completeness of all the information.

To the fullest extent permitted by law, Coffee Centre disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Coffee Centre gives no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Coffee Centre does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Di Bartoli is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.

You further acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, Coffee Centre will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website www.coffeecentre.com.au

Accepted forms of payment include the following:

Email/phone/in person: Direct Deposit (Bank Transfer); American Express, Cheque (Note: goods will not be dispatched till funds are cleared) & Cash.

All prices shown on the website are in Australian Dollars (AUD$) and include GST (apart from food products like coffee beans). All transactions through our online shopping facility and over the phone are in Australian Dollars (AUD$).

All information submitted to coffeecentre.com.au is secured using Secure Sockets Layer (SSL) security through COMODO, at 128-bit or greater encryption. If your web browser supports visual identification of this system, a padlock will be shown in the address bar or header.

Information acquired on the coffeecentre.com.au website is protected by state-of-the-art encryption and firewall technology.

The website pictures and copyright in the coffeecentre.com.au website is property of Coffee Centre. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Coffee Centre and third parties. This property may only be used for the purposes of browsing the coffeecentre.com.au website and acquiring goods and services of coffeecentre.com.au

If you purchase goods and services from coffeecentre.com.au or create a membership account with us, we may require you to provide your name, address, email address or other details i.e. “Customer Information”. We may subsequently require further details to enable the processing of any orders that you make. You agree to provide coffeecentre.com.au with current, complete and accurate customer information when asked to do so by the website or an employee of coffeecentre.com.au

All care is taken to ensure that www.coffeecentre.com.au website and data transmissions are free from viruses. However, it is your responsibility to scan any data or websites for viruses.

At www.coffeecentre.com.au, we would like to assure you that we take your information and privacy very seriously. Please refer to our Privacy Policy for further information.

An coffeecentre.com.au member may not have more than one active membership, whether this is by a different name, email address, or an alias. If you breach this condition, you may be liable for the recovery of any benefits obtained this way, such as Gift Vouchers / Gift Certificates, promotional benefits and discounts and the total value of these benefits.

Membership accounts are non-transferable. You may update, edit or terminate your membership account at any time. You agree to maintain and update the information as supplied by yourself to ensure accuracy at all times.

As an coffeecentre.com.au member, you are responsible for maintaining the confidentiality of your own membership account and password. You agree to take responsibility for all activities that occur under your membership account and password.

Prices of goods and services, postage and handling fees, and other charges displayed on the coffeecentre.com.au website are current at the time of display. These prices are subject to change without notice.

While there is not likely to be discrepancies with product descriptions and pricing, we are unable to warrant that product descriptions or other content of the website is provided accurately, current or error free upon its addition to the website.

Orders will not be dispatched until payment in full has been received and coffeecentre.com.au is satisfied with the integrity of the order.

Please note that coffeecentre.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.

Placement of an order by you constitutes an offer from yourself to enter into an agreement with us. We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms of Sale herein, we will not be held liable for loss or damage arising from the exercising of these rights.

If you need to cancel an order, please contact us immediately on 1300 551 626 OR info@coffeecentre.com.au. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Orders that cannot be canceled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with delivery companies who we believe will do their best to deliver products by the estimated delivery date.

It is the responsibility of the customer to inform Coffee Centre if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the delivery company to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched solely at our discretion.

As a guide only, our couriers attempt to deliver to business or home addresses Mon-Fri between 9am and 5pm. Unfortunately, we are unable to give a guaranteed time of delivery, therefore if you're unable to be at home all day when expecting a delivery, please advise an alternative address that is occupied the entire day.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery, you agree that a late delivery does not constitute a failure of our agreement and does not entitle you to cancellation of an order.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Insured freight is offered on our Courier Road Express service for any machine or grinder purchased, weight more than 3 kg. Courier agrees to deliver goods in the same conditions when picked up from Coffee Centre. It covers freight from the time of pick up to the time of delivery. If the goods are not delivered, Courier company will pay the value of the goods. If damaged, Courier company will pay the reasonable cost of repair to the goods. Its liability is limited to the amount elected on the consignment note, which is the value of the goods as appear on your Tax Invoice. If you choose to have your goods delivered without insurance, Coffee Centre will not be held liable for any loss of goods in transit by the Courier company or any damage caused in during the freight.

For all insured goods, please inspect your package when you receive it from the shipper. If you notice any damage from shipping, please contact us immediately to report the damage and DO NOT USE the machine. You must contact us within 7 business days. Make sure that you keep all packaging (boxes, shipping labels, peanuts, etc..), as the shipper may want to inspect the package.

Shipping costs are stated during the checkout procedure.

Coffee Centre delivers globally within 3–10 business working days from the date of purchase excluding the day of purchase.

Coffee Centre will not be responsible for additional taxes incurred by the country of delivery (if any). Please check your local customs department regarding any taxes that you may incur.

Once an order has been received, we will email a confirmation that the order has been placed. If goods are for any reason unavailable or out of stock, or there will be a delay in despatch, we will advise by email within one (1) business day.

Returns and exchanges requested within 7 days of delivery is at the customers expense. For all overseas purchases the customer will be required to meet the cost of returns.

In order to facilitate the return of your item you must mail us at info@coffeecentre.com.au within 7 days of receiving your order. We require that all goods must be returned within 7 days of the date you advise of the intended return.

All returns for any order need to be returned in one shipment. Subsequent returns from the same order will incur additional shipping costs to the purchaser.

Exchanges received outside the above time frames are also subject to product availability and the customer will incur any shipping costs for such exchanges. Items received outside the above time frames will be accepted or otherwise at the discretion of Coffee Centre. Any further returns of exchanged items outside the stated timeframe above will again be at the customers cost for shipping and items will be refunded as a store credit.

NOTE: "Please note that we do not accept liability for returned goods if you do not return them to us via Australia Post's Registered Post service or a signed courier."

Coffee Centre will not accept returns for any non-faulty items that have been worn and without original packaging. Upon receipt of an order, if any item has been received without packaging, the customer should notify us (by phone or email) on the same day if they wish to return or exchange.

In order to facilitate the return of faulty items you must email us at info@coffeecentre.com.au and follow the standard returns process as detailed above.

Coffee Centre guarantees the following:

Please note that we will not accept returns in any of the following circumstances:

Faulty items will only be accepted if the goods are delivered to the customer in a damaged condition or there is a subsequent manufacturing fault notified by you to us within a period of 7 days from the date delivery. All items returned as faulty will be inspected and any items deemed to have been damaged by fair wear and tear will not be accepted as faulty. Items received outside the above time frames are accepted at the discretion of Coffee Centre.

We will give a full refund on any faulty items subject to the terms outlined above. This refund may be paid to the customer via bank transfer or credit card refund.

Exchanges are possible if the item is available. We can only exchange faulty items for the same product, or at our discretion an equivalent product. If you wish to exchange, please make your request clear when you email us about the fault.

Where possible items may be repaired but only where such items are deemed faulty and suitable for repair. Repaired items are shipped free of charge to you if the product is deemed faulty.

We strongly advise all customers to check items thoroughly upon delivery before removing any original packaging and before disposing of any original packaging.

NOTE: "Please note that we do not accept liability for returned goods if you do not return them to us via Australia Posts' Registered Post service or signed courier."

Coffee Centre will not exchange / refund on sale items, however we may at our discretion offer a credit note. We request that all goods are returned within 7 days of the date of delivery if credit has been approved.

Any items returned outside this time frame are accepted at the discretion of Coffee Centre.

Credit Notes will be issued within 7 days of products being returned, which can be used against future purchases at www.coffeecentre.com.au. Credit notes issued expire 6 months from date of issue.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside Australia.

Refunds for faulty items will be made within 30 days of the date of return. All undamaged, correctly returned products will be credited to the customer’s bank account or credit card including GST for all Australian shipments excluding shipping charges.

If you have received an item from www.coffeecentre.com.au as a gift you can return it in exchange for a credit voucher for a replacement Coffee Centre's purchase. This allows you to exchange your unwanted gift for another item of the same value by using this credit to place a new order online. Please be aware that you will be required to pay any difference in cost and any additional shipping, taxes and import duties, including return shipping. This offer only applies to unopened and unused items.

Other Terms and Conditions not listed herein and applying to coffeecentre.com.au promotions and competitions are incorporated into these terms and conditions. Should you object to any of these Terms and Conditions (including any subsequent amendments) you must immediately discontinue using this website.

You agree to waive any and all claims that you now have or may have in the future against Coffee Centre which relate to or are incidental to any transaction.

You agree to indemnify and hold Coffee Centre harmless from and against any and all claims, loss or expense that may be incurred by Coffee Centre which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold Coffee Centre harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.