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Coffee Centre respects the privacy rights of its online visitors and does recognize the importance of protecting the information collected about them.
To protect your privacy, you can visit the site without identifying yourself and without revealing any personal information about yourself.
If an order is placed with us, we need to hold personal information including your name, email address, birth date, home address, phone numbers, credit card billing address(es) and shipping address(es) so that we can process and fulfill your orders. Any further information will only be done with your explicit consent.
Credit card details are entered directly into our payment partner’s systems and are neither transmitted nor held onto in the Coffee Centre.
All details collated, including your name and password allow us to process your order. However we will supply our delivery company with your address and name to complete the delivery process. In this circumstance we will ensure that the third parties involved will uphold your privacy.
Any links to other websites on coffeecentre.com.au are not included under our privacy policy. And we do not disclose any identifiable personal data to any other company or third party.
OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES:
As a user of our services, we may collect non-personal data about your use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic Data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data. We will use this data to track web usage of parts of the shop, trends, preferences and update our site accordingly.
Any deals, specials, updates we believe will interest you will be emailed to the supplied email address. All purchasers will be notified of upcoming sales and specials. Please let us know if you would rather not receive emails or updates from us at coffeecentre.com.au
INFORMATION DISCLOSURE POLICY:
Third party companies, service suppliers and individuals have been engaged to perform seversal functions during the whole process from product order to product delivery on behalf of Coffee Centre. Functions such as the credit card payment authorization, delivery of purchases, trend analysis, marketing and promotions. This information will only be used by these companies to perform their appropriate functions and not for other usage.
STATISTICAL GROUPS:
From time to time we provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This may comprise data collected about you and other users to form aggregate results. However, we will not provide any direct personal information that identifies you as our customer.
VERIFICATION OF MEMBERS:
We use various details to verify information given to us by our members.
AT TIMES:
We use member phone numbers and email addresses provided to us to communicate with customers about payments.
We use member addresses to check against credit card billing addresses etc.
In cases where fraud or other crime is suspected, we will communicate with Police, Banks and other relevant authorities. Many of these checks are done manually and communication is handled carefully by a member of Coffee Centre's own Customer Service team.
LOST LOGIN & PASSWORD DETAILS:
If members forget their password details we will not disclose this information by telephone. The customer will be informed of any passwords via email.
COOKIES:
Coffee Centre "coffeecentre.com.au" uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent acceptance automatically. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. However, this may prevent us from delivering certain services, particularly personalization of the site.
Cookies will only be used for tracking the activity in coffeecentre.com.au, not to track internet activity before or after.
PRIVACY GUIDELINES:
Sign out or close your browser once you have finished shopping within coffeecentre.com.au or associate partner stores. This is to ensure that others cannot access your personal information and correspondence. If you share a computer with someone or are using a computer in a public place like a library or Internet cafe, you as an individual are responsible for the security of and access to your computer.
Any information provided or purchases made by minors (under 18) MUST have the consent of parents or guardians. These adults should have checked the Terms of Sale before purchasing.
Please be responsible when using your passwords and username whilst online at coffeecentre.com.au as it is your sole responsibility to maintain the security of your user information.
THIS INFORMATION IS AVAILABLE TO VIEW AT www.privacy.gov.au Any changes that will be made to this policy will be posted on the website in the PRIVACY section, please revisit this often for any changes to the above information. Any queries or problems you may have with the above policy please email us at info@coffeecentre.com.au
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