Shipping
Products generally ship within 2 business days of the order/payment date. Products can be picked up in Brisbane or will be shipped by Courier unless otherwise agreed upon.
Returns
We make our living selling on the Internet, and we would not be able to survive for long without satisfied customers. Our manufacturers take pride in their products, and they want satisfied customers as well. If you receive a product with which you are unsatisfied, please let us know ASAP. We will do our best to make amends. Products can be returned within 30 days after purchase for a full refund less our shipping costs. Customers must pay shipping costs for the return.
If a machine is not working correctly upon receipt and first use. Please let us know. Often these problems can be fixed quickly and easily. Most machines are tested at factory before shipping. Depending on the machine, there may be coffee residue or water spots present.
Tax
Australian orders are subject to GST of 10%.
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